# Mailotte

> Mailotte is a privacy-first, EU-hosted email service that combines a smart, AI-assisted inbox with strong privacy guarantees. It triages your mail, answers questions from your own inbox, organises receipts and bookings, and blocks trackers — without scanning your mail for ads, selling your data, or training AI on your content.

Last updated: 2026-06-12. Unlike Gmail and Outlook, Mailotte does not scan mail to build ad profiles and does not train AI on user content.

Mailotte is operated by MAILOTTE LTD (England & Wales, company no. 17119010). Mailboxes, attachments, and account data are stored exclusively on servers in the European Union. The product's AI runs primarily on Mailotte's own infrastructure in Europe, with an EU-resident fallback that is contractually prohibited from training on user content. Paid plans use Paddle as the Merchant of Record.

Plans: Free (€0 — 5 GB, 3 aliases), Zen (€4.99/mo, or €3.99/mo billed yearly — 25 GB, 10 aliases, AI search & memory, receipts & spending, tasks & automation), Haven (€9.99/mo, or €7.99/mo billed yearly — 100 GB, unlimited aliases, AI Vault, family sharing, custom domains). All paid plans include a 14-day free trial with no credit card required.

For a single document containing the full text of every page, feature, plan, and policy, see [llms-full.txt](https://mailotte.com/llms-full.txt).

## Product

- [Home](https://mailotte.com/): Overview of Mailotte — smart email that's actually private.
- [Triage](https://mailotte.com/triage.html): Automatic inbox sorting into two piles — "needs you" and "handled" — with replies drafted before you ask.
- [Ask](https://mailotte.com/ask.html): Ask your inbox questions in plain English and get answers drawn from your own mail, with the source emails cited.
- [Timeline](https://mailotte.com/timeline.html): Receipts, bookings, deliveries, trips, and bills pulled from your inbox and lined up in order, with spending totalled and refund windows flagged.
- [Shield](https://mailotte.com/shield.html): Email aliases (a fresh address per signup), tracker-pixel blocking on arrival, and a privacy dashboard that shows what was blocked.
- [Skills](https://mailotte.com/skills.html): A ⌘K command palette to summarise, unsubscribe, find a receipt, translate, and more — or just type what you want.

## Pricing

- [Pricing & plans](https://mailotte.com/pricing.html): Free, Zen (€4.99/mo), and Haven (€9.99/mo). 14-day free trial of every feature, no credit card. Prices include EU VAT where applicable; student discount available.

## Trust & Company

- [Trust & Security](https://mailotte.com/trust.html): How Mailotte protects your data — EU hosting, no ad scanning, no data resale, no AI training on your mail, encryption in transit and at rest, optional PGP (beta).
- [About](https://mailotte.com/about.html): About MAILOTTE LTD and the mission behind the product.

## Get started

- [Create an account](https://inbox.mailotte.com/register): Start free or begin a 14-day trial.
- [Sign in](https://inbox.mailotte.com/login): Log in to the Mailotte web app.

## Legal

- [Privacy Policy](https://mailotte.com/privacy-policy.html): What data is collected, why, how it is used, and the sub-processors involved (Hetzner, Clever Cloud, Paddle, Cloudflare, Mistral AI; Sentry was decommissioned in June 2026 in favour of self-hosted monitoring on Mailotte's own EU servers).
- [Terms of Service](https://mailotte.com/terms-of-service.html): Terms governing use of Mailotte.
- [Cookie Policy](https://mailotte.com/cookie-policy.html): Cookie usage — essential cookies only, no advertising or cross-site tracking.
- [Refund Policy](https://mailotte.com/refund-policy.html): Trial, monthly, and annual plan refund terms.
- [GDPR & Data Protection](https://mailotte.com/gdpr.html): Data subject rights, retention periods, and the UK ICO as supervisory authority.

## Optional

- [Contact](mailto:legal@mailotte.com): General and legal contact.
- [Privacy contact](mailto:privacy@mailotte.com): Data protection and privacy enquiries.
- [Billing contact](mailto:billing@mailotte.com): Billing and refund requests.